Synfia is available to you in two collaboration models. As a Managed Service, if you want results without building internally. Or in self-service, if you want to keep Synfia in-house and operate it yourself — supported by our experts and our key-user enablement program.
Managed Service is our full-service offering: we take you from business question to decision-ready evidence. But even self-service enablement does not mean „here is a login, good luck": your key users are trained and accompanied until your team can run the infrastructure on its own. Both paths combine — start as a Managed Service, move into in-house operation through enablement.
We support the IT review as well as alignment with data protection and the works council. On content, we take in the core business question — as the basis for the fundamental alignment.
We develop the interview guide, the question set and the fielding concept — channels and cadence — and design an AI interviewer tailored individually to your organization and your current topic.
We deliver input for the communication concept, localization into up to 70 languages if needed, monitor the field, advise on participant activation and report interim findings.
Executive insights, deep dives, dashboards and custom analyses — plus handover of the AI Analytics Studio so your team can dig deeper afterwards.
Guided training of your designated key users on method, interview design and platform operation.
We run the first real program alongside you while your team learns — sparring, not slideware.
Documented templates for question design, rollout, analysis and governance stay with you.
Method reviews, sparring and update sessions after the handover into in-house operation — so quality holds.
We started with a Managed Service and now run two programs ourselves. The handover was structured, not improvised.
In a 30-minute expert consultation, we walk through how this would sit alongside the instruments you already run — and whether it belongs on your agenda this year.