Trust in an insight platform is earned by what it does not do as much as by what it does. This page describes how Synfia handles security, privacy, and AI. In plain language, without certifications we do not hold.
European hosting. Encryption in transit and at rest. Role-based access. Least-privilege operations. Documented incident response. Regular review of infrastructure and code.
Consent-based participation. GDPR aligned. No audio storage. Transcripts only, with retention configured per program. Data processing agreements available for enterprise engagements.
Models used for reasoning are named, versioned, and auditable. No training on client data. No hidden autonomy. Every AI-generated artifact is traceable to source transcripts.
Under a defined interview design, with neutral phrasing, and without leading participants.
Coding, clustering, and pattern detection at a scale humans cannot reach manually.
Recommendations are drafted by AI, reviewed by humans, and only surfaced to clients when a methodologist signs them off.
Every AI-generated section is marked as such, with the model, version, and inputs available on request.
Security concerns, data subject requests, and vulnerability reports go to hello@synfia.ai. We respond within one business day.
hello@synfia.aiA 30-minute expert consultation. We show how Synfia's Insight Engine looks in your organization and what a first program could uncover.